Privacy Policy

Welcome to Green Lantern Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenlanternpizza-new.click (the "Website"), place orders, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Website.

This Privacy Policy has been prepared in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant consumer protection regulations. We take our legal obligations seriously and are dedicated to transparent data practices.

1. About Us

Green Lantern Pizza is a food service business operating in the United States. We provide delicious, freshly made pizza and related food products to our valued customers through our website and other channels. Your trust matters to us, and this Privacy Policy is a core part of our commitment to earning and maintaining that trust.

2. Information We Collect

We collect various categories of information to provide and improve our services. Below is a detailed breakdown of the types of data we may collect from you or about you.

2.1 Personal Information You Provide Directly

When you interact with our Website — such as placing an order, creating an account, subscribing to our newsletter, or contacting us — you may voluntarily provide personal information, including:

• Identity Information: Your full name, username, or similar identifiers.
• Contact Information: Email address, telephone number, billing address, and delivery address.
• Account Credentials: Username and password (stored in encrypted form).
• Payment Information: Credit card details, debit card details, or other payment method information. Note that full payment card data is processed by our third-party payment processors and is not stored on our servers.
• Order History: Details of pizza orders, customizations, and food preferences.
• Communications: Messages, feedback, reviews, and other correspondence you send to us.
• Promotional Preferences: Your choices regarding receiving marketing communications from us.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain technical and usage information, including:

• Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), and screen resolution.
• Usage Data: Pages visited, time and date of your visit, time spent on each page, links clicked, referring URLs, and exit pages.
• Location Data: General geographic location inferred from your IP address. If you grant permission, we may also collect more precise location data to facilitate delivery services.
• Log Files: Server log data that includes your IP address, browser type, Internet Service Provider (ISP), and timestamp information.
• Session Information: Session tokens and identifiers that help us maintain the continuity of your browsing session.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your interactions with our Website. For full details on the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy. In summary, we use:

• Strictly Necessary Cookies: Essential for the Website to function, such as maintaining your shopping cart.
• Performance and Analytics Cookies: To understand how visitors interact with our Website (e.g., Google Analytics).
• Functional Cookies: To remember your preferences and personalize your experience.
• Marketing and Targeting Cookies: To deliver relevant advertisements and promotions.

2.4 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Social media platforms, if you connect your account or interact with our social media pages.
• Payment processors and fraud detection services.
• Delivery partners and logistics providers.
• Analytics providers and advertising networks.
• Publicly available sources.

3. How We Use Your Information

Green Lantern Pizza uses the personal information we collect for various legitimate business purposes. We rely on the following legal bases for processing your data under applicable law:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including coordinating delivery or pickup.
• Creating and managing your account on our Website.
• Processing payments and preventing fraudulent transactions.
• Communicating with you about your orders, including sending order confirmations, receipts, and delivery updates.
• Providing customer support and responding to your inquiries, complaints, or feedback.

3.2 Improving Our Website and Services

• Analyzing usage patterns and Website traffic to understand how customers use our platform.
• Conducting research and analytics to improve our menu, services, and user experience.
• Testing new features, functionalities, and Website updates.
• Diagnosing technical problems and maintaining the security and stability of our Website.

3.3 Marketing and Promotions

• Sending you promotional emails, special offers, and newsletters about Green Lantern Pizza products and services, where you have consented or where we have a legitimate interest to do so.
• Personalizing your experience on our Website, including showing you relevant products and offers based on your order history and preferences.
• Conducting surveys and collecting feedback to improve our offerings.
• Running targeted advertising campaigns on third-party platforms such as social media networks and search engines.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our marketing emails or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable laws, regulations, legal processes, and governmental requests.
• Enforcing our Terms of Service and other agreements.
• Protecting the rights, property, and safety of Green Lantern Pizza, our customers, and the public.
• Detecting, preventing, and addressing fraud, abuse, security risks, and technical issues.

4. Sharing Your Information with Third Parties

Green Lantern Pizza does not sell your personal information to third parties. However, we may share your data with trusted third parties in specific circumstances, as described below.

4.1 Service Providers and Business Partners

We engage third-party companies and individuals to assist in delivering our services. These service providers have access to your personal information only to the extent necessary to perform their functions and are contractually obligated not to disclose or use it for any other purpose. Our service providers include:

• Payment Processors: Companies that securely handle payment card transactions on our behalf.
• Delivery and Logistics Partners: Third-party delivery services that fulfill your food orders.
• Cloud Hosting Providers: Companies that provide server infrastructure and data storage services.
• Email Service Providers: Platforms used to send transactional and marketing emails.
• Analytics Providers: Services such as Google Analytics that help us understand Website usage.
• Customer Support Tools: Software platforms used to manage customer inquiries and support tickets.
• Advertising Networks: Platforms that deliver targeted advertisements on our behalf.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request.
• Enforce or apply our Terms of Service or other agreements.
• Protect and defend the rights or property of Green Lantern Pizza.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our Website or the public.

4.3 Business Transfers

In the event that Green Lantern Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our Website of any such change in ownership and any choices you may have regarding your personal information.

4.4 With Your Consent

We may share your personal information with other third parties when we have your explicit consent to do so, such as when you participate in co-branded promotions or referral programs.

5. Data Security

The security of your personal information is very important to us. We implement a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant payment processors and is not stored on our servers.
• Access Controls: We restrict access to personal information to authorized employees and service providers who need it to perform their job functions.
• Password Hashing: User account passwords are stored using strong cryptographic hashing algorithms.
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments of our systems and processes.
• Data Minimization: We collect only the personal information that is necessary for the purposes described in this policy.
• Incident Response: We have procedures in place to detect, respond to, and recover from data security incidents.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable United States law. We are committed to honoring these rights in accordance with our legal obligations.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell or share about you.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Green Lantern Pizza does not sell personal information for monetary consideration. However, we may share data with advertising partners in ways that may constitute "sharing" under CPRA. To opt out, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to specific permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable format.

To exercise your California privacy rights, please submit a verifiable consumer request by emailing us at [email protected]. We will respond to your request within 45 days as required by law. You may designate an authorized agent to make a request on your behalf.

6.2 General Privacy Rights for All U.S. Residents

Regardless of your state of residence, we are committed to honoring the following privacy rights:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain data.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with the relevant data protection or consumer protection authority if you believe your privacy rights have been violated.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected]
• Website: greenlanternpizza-new.click

We may need to verify your identity before processing your request to ensure the security of your personal information. We will not charge a fee for your first request within a 12-month period, but we reserve the right to charge a reasonable administrative fee for excessive or repetitive requests.

7. Cookie Policy Summary

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. A cookie is a small text file that is stored on your device when you visit a website.

We use the following categories of cookies:

You can control and manage cookies through your browser settings or through our cookie consent tool on the Website. Please note that disabling certain cookies may affect the functionality of our Website. For more detailed information about the cookies we use, please visit our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply are as follows:

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention procedures. Anonymized data, which cannot be used to identify you, may be retained indefinitely for statistical and analytical purposes.

9. Children's Privacy

Green Lantern Pizza does not direct any portion of its Website or marketing activities toward children under the age of 18. We do not knowingly collect, use, or disclose personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 18 without appropriate parental consent, we will take immediate steps to delete that information from our records.

Our practices are consistent with the Children's Online Privacy Protection Act (COPPA), which sets requirements for the collection of personal information from children under 13. While our services are directed at adults (18+), we also ensure that we do not collect information from any child under 13 without verifiable parental consent.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can promptly address the matter.

10. International Data Transfers

Green Lantern Pizza is based in the United States, and your personal information is primarily collected, processed, and stored within the United States. However, some of our third-party service providers may be located in other countries, which means your personal information may be transferred to and processed in countries outside the United States.

When we transfer personal information internationally, we take steps to ensure that it receives an adequate level of protection. These steps may include:

• Entering into standard contractual clauses or data processing agreements with international service providers that require them to protect your personal information in accordance with applicable law.
• Ensuring that third-party recipients are located in countries that have been recognized as providing adequate data protection.
• Implementing additional safeguards such as encryption and access controls.

By using our Website and services, you acknowledge and agree that your personal information may be transferred to and processed in the United States and other countries where privacy laws may differ from those in your country of residence. We are committed to protecting your information regardless of where it is processed.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, social media platforms, and other online services that are not operated by Green Lantern Pizza. This Privacy Policy does not apply to those third-party websites or services. We have no control over their content or privacy practices and are not responsible for how they collect, use, or share your personal information.

We encourage you to review the privacy policies of any third-party websites or services you visit before providing any personal information. The presence of a link to a third-party website on our Website does not constitute an endorsement of that website or its privacy practices.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals. Our Website does not currently respond to DNT browser signals. However, you can manage your tracking preferences through our cookie consent tool and through your browser's privacy settings.

Under the California Consumer Privacy Act (CCPA) and related regulations, California residents also have rights related to opting out of certain data sharing activities, as described in Section 6 of this policy.

13. Your Choices and Controls

We respect your ability to make informed choices about how your personal information is used. Here is a summary of the controls available to you:

• Account Settings: You can access and update certain personal information by logging into your account on our Website.
• Email Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.
• Cookie Preferences: You can manage your cookie settings through your browser or through our cookie consent banner when you first visit our Website.
• Push Notifications: If you have enabled push notifications, you can disable them through your browser or device settings.
• Location Data: You can disable precise location tracking through your browser or device settings, although this may limit certain delivery-related features.
• Data Deletion: You may request deletion of your account and associated personal information by contacting us at [email protected].

14. Filing a Complaint with a Data Protection Authority

If you believe that Green Lantern Pizza has violated your privacy rights or has not handled your personal information in accordance with applicable law, you have the right to file a complaint with the relevant consumer protection or data protection authority.

In the United States, you may file a complaint with:

• Federal Trade Commission (FTC):
  The FTC is the primary federal agency responsible for consumer protection, including privacy-related matters.
  Website: www.ftc.gov
  Phone: 1-877-382-4357
• California Privacy Protection Agency (CPPA):
  California residents may also file complaints with the CPPA, the agency responsible for enforcing the CCPA/CPRA.
  Website: cppa.ca.gov
• Your State Attorney General's Office:
  Many U.S. states have consumer protection divisions within the Attorney General's office that handle privacy-related complaints.

Before filing a complaint with a regulatory authority, we encourage you to contact us first so that we have the opportunity to address your concerns directly and promptly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on our Website with a revised "Last Updated" date.
• Sending an email notification to the email address associated with your account (if applicable).
• Displaying a prominent notice on our Website's homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

When contacting us about a privacy matter, please include your full name, email address, and a description of your request or concern so that we can respond to you efficiently. We aim to acknowledge all privacy-related inquiries within 5 business days and resolve them within 45 days, as required by applicable law.